Refund Policy

Canceled orders and Missed Deadlines 訂單取消或超出截止時間
If the task is canceled by the client, we refund the payment back to the wallet. If the writer has not started on the task yet, we will offer a full refund. If the writer has already started, we will offer a partial refund, depending on how much work the writer has done. The partial work will be submitted to the client upon request.
If we are not able to do the task, either because we don’t know how to do it, or the due time is too short, the client will be notified as soon as possible, and the payment will be refunded to the client’s original payment. For example, if the client makes the payment with a bank card, we will refund back to the same card.
If we miss the deadline, we will re-bill the task based on the new due time and refund the difference in price to the client’s wallet. Meanwhile, we will refund 10% of the new price back to the wallet. If the client agrees to give us an extension or if the reason for the delay is because the client does not provide the required materials, then there will not be a refund.
Other refunds
How to request a refund:
Please provide 1. Task ID. 2. Detailed feedback. Email the request to The refund request should be submitted within two months of receiving the order. Refunds that are submitted after two months will not be processed.
請提供 1. 訂單號 (task ID),2. 文章詳細的feedback以及您對文章不滿意的地方,并發送至,我們會有專人負責并在7個工作日內給您回復。退款申請需要在收到文章后2個月之內提交。超出2個月的退款申請將不予受理。
Your satisfaction is most important to us. We will process the refund requests case by case. If it is our fault, we will offer a full refund when the grade is lower than B-(79%) for orders in the US and Canada. For UK orders, we will offer a full refund if the grade is lower than 50%. For Australian orders, we will offer a full refund if the grade is lower than H3/Credit Pass.
你的滿意是我們的使命。每一個退款申請,我們都會仔細審核feedback,并且給你一個滿意的答復。若因為aiwain.com工作失誤,造成訂單成績為B-以下,我們將作出全額退款。B-為100分制當中的79分以下,不包括79分。若是英國地區的訂單,訂單成績50%以下退款(不包括50%) 。澳洲地區訂單,訂單成績為credit/H3以下退款(不包括H3)。
All refunds will be credited to the client’s wallet along with a voucher for a 20% discount on the next order.
We will not offer a full refund if any of the conditions is met:
For editing tasks.
Client changes the paper and the paper they submit is different from ours.
Additional reading/materials are needed to complete the tasks but were not provided in advance.
Client provides the outline/sources and the writer follows this outline.
Orders with less than a 12 hour turnaround time.
If the prompt is for a college course, and a high school-level paper is ordered, the writing will be at the high school level and not a college level. This includes the language and the analysis. In this case, the refund guarantee will not apply. The same policy applies if the prompt is for a graduate course, and a college-level paper is ordered.


澳洲代写,论文代写,代写assignment,essay代写-熊猫人代写 悉尼代写assignment,作业代写,CS代写,代写金融,论文代写,Paper代写 墨尔本代写assignment,加拿大美国论文代写,北美essay代写-Panda Scholar 北美代写,论文Essay代写,留学作业代写,-北美最专业的代写专家 堪培拉代写assignment,论文代写,留学作业代写-peaking代写 essay代写,assignment代写,留学生作业代写网课代做-锐 泽 代写 阿德莱德代写assignment,北美网课代修领导者,留学生网课代修代考 珀斯代写assignment,CS代写,留学生CS程序代写-Custom Writing代写 新西兰代写,math代写,新西兰Assignment代写-美 伦 代写 怎么样? 留学生CS代写,Java编程代写,网课代上代修-ezace留学生代写